How to Navigate the Medical Billing Process from Start to Finish
Most patients would agree that the healthcare system has become quite tricky to navigate. And if you ask those working in the field, especially in medical billing, they’ll agree that it has become overly complex from their end too.
So it was no surprise when the results of a 2014 public opinion survey by TransUnion Healthcare were published; even less shocking that the survey found 54% of patients are confused by their medical bills or patient statments.
Luckily, our friends from Medical Billing & Coding Certification (MB&CC) took note of the survey results also and decided to create a free comprehensive consumer guide.
Designed with patients in mind, here is a short snippet of how the guide can help:
This guide will help you, as a patient, navigate the medical billing process from the moment you contact a healthcare provider about an appointment until after you receive your bill in the mail. We discuss how healthcare providers determine costs and negotiate charges with your insurance provider. Finally, we show you how to identify and dispute erroneous charges on your bill.
The guide shows you how to read a medical bill.
Learn What Medical Bills Really Cover
From the outside looking in, medical fees can appear to have no rhyme or reason. But there are actually a number of criteria that healthcare providers must consider when setting their fee schedule.
Four of the most common criteria are briefly listed below and you can find greater detail about each in MB&CC’s guide.
- Facility capacity
- Supply and demand
- Hospital reputation
- Charge Description Master (CDM) lists
Even though this guide is intended as a resource for patients, it’s also a great reminder for all healthcare providers. With one in two patients struggling to understand their medical bills, providers have another opportunity to make a lasting impact.
Answering patients’ billing questions and explaining the process in clear terms is certainly time well-spent.
You can find the complete guide on MB&CC’s blog at: http://www.medicalbillingandcoding.org/health-insurance-guide/understanding-medical-bills/.
Need more clarification? Feel free to ask questions in the comments and we’ll answer!